SHIPPING AND DELIVERY
We use JNE Shipping Company (http://www.jne.co.id) for shipping to all cities in Indonesia. Below you can find the delivery schedule.
Domestic rates can be found at http://www.jne.co.id and international rates informed upon request.
We ship worldwide! We use EMS Pos Indonesia (http://ems.posindonesia.co.id/) for all overseas shipping.
For Singapore addresses, we use MBC Express Shipping which offers more affordable shipping fee.
For international deliveries, EMS should take 3-8 days depending on your delivery area.
SHIPPING RULES & RESTRICTIONS
Dotdtails is not responsible for any risks of loss of the merchandise after JNE has delivered the packages to the designated address
Customers are responsible if JNE can't deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.
If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer's conditions.
If there are any shipping errors coming from Dotdtails, we guarantee that we will give free shipping to the customers.
We also are not responsible for any additional taxes and duties charged. If you decide to refuse the delivery, you are responsible in all fees charged by shipping company - both for sending and returning the product to us.